Change your billing period

Guide

Switch your Timble subscription between monthly and annual billing, and see when the change takes effect and what you pay.

Switch your Timble subscription from monthly to annual billing, or from annual back to monthly.

  1. Click your profile picture in the top right, then click Settings.
  2. Click Billing on the left. The Billing & Plan tab opens.
Note: If the tab says "Your account is on manual billing.", there is no billing period to change here. Email support@timble.co.nz instead.
  1. In the Billing period box at the top of the tab, click Change billing period. The box shows how you're billed now.
The three boxes at the top of the Billing & Plan tab, with the Billing period box showing Monthly and the Change billing period link
  1. The Change billing period window opens with the other billing period already selected. If you pay monthly, it offers Annually. If you pay annually, it offers Monthly.
  2. Check the Order summary. It shows the date the change takes effect, the new price per location, and the total including GST.
The Change billing period window showing Payment method, Billed to, Monthly and Annually with Annually selected, the Order summary with its Effective from date and total, and the Confirm changes button
  1. Click Confirm changes.
Note: A switch from monthly to annual starts today, and the total shown is charged to your payment method. A switch from annual to monthly starts when your current year ends, and the rest of that year isn't refunded. During a free trial, the change applies straight away and nothing is charged until the trial ends.